TRACK MY ORDERS
Can't wait to get your hands on your package? Follow this instruction to track your order's current progress & location.
YOUR TRACKING NUMBER CAN BE FOUND IN THE SHIPMENT CONFIRMATION EMAIL (ex: LK123456789HK), USUALLY WITH 12-13 DIGITS. PLEASE NOTE THAT YOUR ORDER NUMBER IS NOT YOUR TRACKING NUMBER. FOR MORE INFORMATION ABOUT THE DIFFERENT TYPES OF TRACKING METHODS, PLEASE READ ON:
1. STANDARD DELIVERY (HONG KONG ONLY)
HONG KONG ORDERS WILL BE SHIPPED VIA REGISTERED POST. PLEASE TRACK YOUR DELIVERY PARCEL HERE AFTER RECEIVING THE 12/13-DIGIT TRACKING NUMBER FROM OUR SHIPMENT CONFIRMATION EMAIL.
2. EXPRESS DELIVERY (HONG KONG & MACAU ONLY)
PLEASE TRACK YOUR DELIVERY PARCEL WITH SF EXPRESS AFTER BEING GIVEN THE 12 DIGIT TRACKING NUMBER FROM OUR SHIPMENT CONFIRMATION EMAIL (EG. 856469123007).
3. EXPRESS DELIVERY (TAIWAN ONLY)
PLEASE TRACK YOUR DELIVERY PARCEL WITH SF EXPRESS AFTER BEING GIVEN THE 10 DIGIT TRACKING NUMBER FROM OUR SHIPMENT CONFIRMATION EMAIL (EG. 8564691230).
4. INTERNATIONAL DELIVERY
WE DISPATCH YOUR ORDERS EITHER THROUGH STANDARD OR EXPRESS MAIL. FOR BOTH DELIVERY METHODS, PLEASE TRACK THE STATUS OF YOUR DELIVERY PARCEL AT THE FOLLOWING WEBSITES AFTER BEING GIVEN THE 13 DIGIT TRACKING NUMBER FROM OUR SHIPMENT CONFIRMATION EMAIL (EG. RB953482945HK OR EE987332734HK). FOR ESTIMATED DELIVERY TIME, PLEASE REFER TO ‘SHIPPING’.
STANDARD DELIVERY | EXPRESS DELIVERY | |
CANADA | EEX | FEDEX |
UNITED STATES OF AMERICA | EEX | FEDEX |
TAIWAN | / | SF EXPRESS |
MEXICO | SINGPOST | FEDEX |
SINGAPORE | / | DPEX |
AUSTRALIA | EEX | DPEX |
