EZ WAY Tutorial

Taiwan Real-Name Authentication for Imported Goods: EZ WAY Tutorial 

According to  a new rule imposed by Taiwan Customs authorities, private importers are required to go through real-name authentication when goods are imported under their names. This is to prevent identity theft and the import of prohibited or illegal items. 


Quick Overview:

  1. Register for the Real-Name Authentication system using the official app EZ WAY
  2. Provide correct info to Slick Case so the parcels can be authenticated
  3. Confirm details of your parcels via the app (POA process)
  4. Parcels confirmed by Taiwan Customs will be on the way to your doorsteps!

 

Important Reminders from Slick Case

Before reading our step-by-step tutorial on how to quickly go through the registration process, we’d like to remind you to keep these important messages in mind:

    1. We assure you that your information is safe with us. To successfully receive your package, we need your full name, phone number and ID number (elaborated in the tutorial below). Slick Case does not share, sell, rent, or trade PII with third parties for their promotional purposes. For more information on our Privacy Policy, please visit our privacy policy page.
    2. Please make sure you provide correct information to Slick Case carefully. In an unfortunate case of delivery delays or failures caused by incorrectly provided details mentioned above, Slick Case is NOT liable for re-delivery fees. Please contact us at support@slickcaseofficial.com for re-delivery arrangements (re-delivery fee is around TWD 120-230). Alternatively, customers can apply for a refund (subject to a 10% admin fee).

        EZ WAY Tutorial &Tips

        1. One-Time Registration [2 mins]


           

          Download the EZ WAY app:

                      

           

          Start the EZ WAY app and tap “Register.” This is a one-time process.

           

          There are 2 methods to choose from:

          💡TipsThe information you provide to merchants has to be the same as the information you successfully registered with. Your full name, phone number and ID number have to be exact.

           

          Below are steps of the “Telecom” real-name authentication method:

          Set up your password, provide your full name and email address. An email will be sent to this address after successful registration.

          💡Tips:The full name you provide has to be the exact same name as that on your ID.

           

           

          You have successfully completed the real-name authentication registration process. 

          Please provide your full name, phone number and ID to Slick Case or other merchants you purchase from to ensure a smooth delivery of your items.

          You will be notified about all future parcels imported under your name via push notifications on EZ WAY. Alternatively, you can also search for parcel information using dates or tracking ID.

           

           

          2. Provide Correct Info to Slick Case

          Please provide your full name, phone number and ID to Slick Case or other merchants you purchase from to ensure a smooth delivery of your items.

          Fill in your Chinese full name and ID number that you have registered with during Slick Case checkout to ensure a smooth delivery. Please also note that the phone number you provide must also be the phone number you registered with so that your parcel can be authenticated by Taiwan Customs.

          Please double-check the information provided and make sure that:
          1. The name, phone number and ID number that you registered with on EZ WAY
          2. The name, phone number and ID number you provided to Slick Case have to be exactly the same in order for the parcels to go through customs.

          *A friendly reminder to check, check and check again. *

          Your information is safe with us. Slick Case does not share, sell, rent, or trade PII with third parties for their promotional purposes. For more information on our Privacy Policy, please visit our privacy policy page.

          Disclaimer: In case of delivery delays or failures caused by incorrectly provided details, Slick Case is NOT liable for re-delivery fees. Please contact us at support@slickcaseofficial.com for re-delivery arrangements (re-delivery fee is around TWD 120-230). Alternatively, customers can apply for a refund (subject to a 10% admin fee).

           

          3. POA Process [When your parcels go through customs]

          You will be notified about all parcels imported under your name via push notifications on EZ WAY. Log in to the EZ WAY app and review the details of each import declaration. Click “confirm” to complete the POV process and your parcels will be on their way to your doorsteps!

          💡Tips: Find your Slick Case order using the tracking code we have provided in the shipping confirmation email (usually 10-13 digits).

           

          Please make sure that the full name, phone number and ID number you provide to Slick Case and other merchants have to be exactly the same as the information you had successfully registered with. 

          Please keep the EZ WAY app on your phone so you don’t miss any notification when parcels are imported under your name.

          For more detailed information please visit the official notice from Taiwan’s Customs Administration, Ministry of Finance.

           

          💡For further assistance, please send a message to support@slickcaseofficial.com and our team will be glad to help. 

           

          _______________________________________________________________________

          台灣包裹實名制 - EZ WAY 使用教學

          根據財政部關務署推動的『包裹實名認證制度』,海外網購之商品進入台灣海關後需進行實名認證,也就是確保所有運用你的名字進口的包裹都必須經由本人同意與確認,才能順利進入台灣。此制度之推行可確保消費者的身分不被盜用,並使政府控管進口違禁品更為確實。

           

          步驟簡化說明

          1. 使用官方實名認證APP「EZ WAY易利委」註冊
          2. 購物時提供Slick Case必須資訊 使包裹通過海關時能經由實名認證
          3. 每筆包裹通過海關時 在EZ WAY上確認核對該筆資料
          4. 包裹順利通關!等待收件

          Slick Case購物重要須知

          在閱讀我們的詳細使用教學前,請您特別注意以下須知

          1. 我們非常重視您的個資保護。因應此新政策,為了讓您順利收到包裹,我們需要您提供姓名、電話和身分證等必要資訊(後面步驟詳細說明)。Slick Case 絕對不會利用您的個資做任何分享、販賣、租借等圖利行為。更多關於個資保護資訊請參閱我們的privacy policy頁面
          2. 請務必仔細確認您提供予Slick Case的收件人資訊完全正確。若很不幸的因為您提供上述的資料有誤導致貨物無法通過實名認證,Slick Case很樂意替您安排重新寄送,但相關衍伸費用須由您負擔(約台幣120-230元)。您也可以選擇退貨,惟須負擔訂單金額10%之手續費。相關需求請聯絡客服信箱support@slickcaseofficial.com

           

          EZ WAY 詳細使用教學&注意事項

          1. 一次性會員註冊 [2分鐘完成]

          請先下載EZ WAY app 

                   

               

          開啟EZ WAY app之後請點選『會員註冊』
          此步驟只需執行一次,之後快速登入即可

          EZ WAY 提供2種認證方式供選擇

            
        • 電信認證(台灣國籍建議使用)
        • 選用電信認證步驟不需上傳身分證正反面照最為快速,但須符合以下條件

          • 中華民國國籍
          • 門號為五大電信之一 (中華電信、遠傳、台灣大哥大、亞太、台灣之星)
          • 行動網路3G或4G
          • 申請門號跟SIM卡相同
          • 易付卡不適用

           

        • 簡訊認證 (若不符合電信認證條件,仍可使用簡訊認證)
        • 使用手機收取認證碼,因未經過電信綁定身份,後面步驟需上傳身分證正反面照

           

          注意:
          註冊時填入的姓名即手機號碼,需與日後網購時收件人的姓名、電話號碼相同,才能確保實名認證通過,快速收到包裹。

           

          以下示範電信認證之流程

          詳閱個資宣告並點選『我同意』之後進入下一個步驟



          填入密碼、姓名(真實全名)、與email(認證成功會透過此email通知),並按下『送出』。


          注意:此姓名需與身分證字號登記相同的中文名



          送出資料無誤即完成註冊步驟,之後登入即可。



          完成即具備海關實名認證資格,同時也會收到email通知註冊成功。

           

          在Slick Case即其他海外購物時請提供與註冊資訊相符的收件人資訊。

           

          成功註冊之後只要有海外包裹通關時APP會推播通知,再進行實名委任確認即可讓包裹快速通關,順利收件。您也可以利用包裹追蹤碼搜尋該筆報關資料。

           

          2. 在Slick Case購物時提供必須資訊

           

          為了讓包裹在海關能順利進行實名認證,請您提供Slick Case您的全名、電話和身分證號碼以供海關查驗,確保包裹能順利送達。



          於此結帳步驟輸入您的中文全名、電話號碼和身分證字號,特別注意這裡的資訊須和您註冊時使用的資訊完全相同,否則包裹將無法順利通關。

          請務必仔細檢查並確認

          1. 您在EZ WAY註冊的姓名、電話和身分證號碼 和
          2. 您在Slick Case 購物時提供的收件人姓名、電話和身分證號碼

          必須完全一樣。請您仔細檢查。

          我們非常重視您的個資保護。因應此新政策,為了讓您順利收到包裹,我們需要您提供姓名、電話和身分證等必要資訊(後面步驟詳細說明)。Slick Case 絕對不會利用您的個資做任何分享、販賣、租借等圖利行為。更多關於個資保護資訊請參閱我們的privacy policy頁面

          請務必仔細確認您提供予Slick Case的收件人資訊完全正確。若很不幸的因為您提供上述的資料有誤導致貨物無法通過實名認證,Slick Case很樂意替您安排重新寄送,但相關衍伸費用須由您負擔(約台幣120-230元)。您也可以選擇退貨,惟須負擔訂單金額10%之手續費。相關需求請聯絡客服信箱support@slickcaseofficial.com

           

          3. 包裹通關時進行實名委任 [每個包裹都需進行此步驟]

           

          當之後有任何海外包裹是透過您的名字進口時,EZ WAY app 會主動推播該筆資料,再登入app確認該包裹詳細資訊(是否是你的包裹、物件內容即價值是否正確),點選『申報相符』包裹即可通關。



          請根據Slick Case提供的包裹追蹤號碼核對該筆包裹的資料並確認。




          實施包裹實名制之後,需特別注意收件人的姓名、電話、身分證都必須一致,在網購時填入資料需注意才能順利收到包裹喔!

          EZ WAY app 建議存放在手機上,只要有包裹在您的名下進口都會收到確認通知,可以避免名字被盜用之外,也能即時進行實名委任,快速收到每個從國外進口的包裹!

          更多詳細資訊請參閱官方說明

          財政部關務署官方公告

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